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    Refund policy

    Refund Policy

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    Returns
    Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.


    To complete your return, we require a receipt or proof of purchase.

    To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

    Non-returnable items:  Gift cards and ALL MAJOR SALE ITEMS ARE FINAL.

    Any item not in its original condition is damaged or missing parts for reasons not due to our error.

    Refunds (if applicable)
    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
    If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

    Late or missing refunds (if applicable)
    If you haven’t received a refund yet, first check your bank account again.
    Then contact your credit card company, it may take some time before your refund is officially posted.
    Next, contact your bank. There is often some processing time before a refund is posted.
    If you’ve done all of this and you still have not received your refund yet, please contact us at support@masfsupplements.com


    Exchanges (if applicable) 

    We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@masfsupplements.com and send your item to:

    MASF Supplements 200 Tintern Ct STE 111, Chesapeake VA 23320.

    Shipping
    To return your product, you should mail your product to: 

    MASF Supplements 200 Tintern Ct STE 111, Chesapeake VA 23320

    Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

    Depending on where you live, the time it may take for your exchanged product to reach you may vary.

    If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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